Your information stays yours.

Higgle stores your account and submitted requests with Supabase. Your verified phone number connects supported website, text and call requests to the same phone account. Unsaved website drafts stay in your browser session; a submitted request is saved.

Twilio handles text messages and phone verification. Vapi and its speech and language providers process customer calls when call support is enabled. Customer call recording and transcript logging are disabled in Higgle’s customer assistant configuration. Provider processing and retention still apply. When Higgle asks you to verify in a text conversation, reply with the six-digit code there. Do not read it aloud or share website login codes.

Higgle stores request drafts, verification outcomes and confirmation records to provide the service and prevent duplicate requests. Higgle’s verification handler checks codes without storing them. Keep passwords, payment details and other sensitive information out of request descriptions and calls.

OpenAI helps Higgle understand text messages, update your shopping draft and respond naturally. It may receive your current draft, including a private spending limit you supply, and your own request or offer details after phone verification. Private limits are kept out of business messages. Verification codes and founder notes are not sent to the conversation model. Higgle keeps up to six recent general conversation messages, separately from private account details. This context and unfinished text drafts expire after 30 minutes of inactivity and are removed by scheduled cleanup. Text STOP to clear them immediately. Submitted requests and confirmation records are retained to provide the service. OpenAI response storage is disabled; provider processing and retention policies still apply. Avoid texting passwords, payment details or other sensitive information.

Business research may send your shareable requirements and search area to Google Places. Private spending limits are excluded. Higgle stores Google Place IDs and looks up directory details live for your options and approved outreach. Contact details confirmed independently from a business website or reply may be retained with their source. Listed prices and ratings are research, not confirmed offers.

Purchase specifications may be shared with relevant businesses after you approve them. Private budget fields, founder notes and uploaded documents are not automatically included in merchant messages. Text and call status checks return only requests owned by the verified account. Request-specific permission is separate from optional marketing consent.

When you text a photo or PDF, Higgle first retains its provider reference. After phone verification and your READ instruction, Higgle downloads it privately and uses OpenAI to propose details for you to review and correct. Original documents stay in private storage; businesses receive only the shopping details you approve. OpenAI response storage is disabled for this processing; the providers’ own processing and retention policies still apply. Unconfirmed Higgle document drafts and temporary files expire after 24 hours and are cleaned up by the background worker. Twilio’s copy is subject to its separate retention. Avoid sending payment-card details, passwords or unrelated sensitive records.